We understand how important it is to know the information about you is used and shared. This privacy policy explains the information we collect about you on TenkaraTanuki.com, how we use the information, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information.

TenkaraTanuki.com collects information from our customers for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve shopping experience and to communicate about products, services and promotions. We collect information such as name, telephone number, email, postal address and payment information (“Personal Information”) that you provide to us when you create an account on our site, place an order, participate in promotion or survey, write product reviews and other user-generated content. We may use this information collected online to process and fulfill your order. We also collect email addresses at various site locations in order to send you necessary order-related messages such as order confirmation and shipment confirmation notices. We may maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to send you offers, promotions, or information that we believe may be of interest to you.

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We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law. 

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You can always update your personal information or opt-out of communications from us. If at any time you would like us to update your information or you opt-out, just email luong@tenkaratanuki.com. Please be sure to include your email address, full name and mailing address.

SECURITY

All transactions submitted to us are encrypted so that your information is protected from interception by outside parties. Tenkara Tanuki is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, you do so at your own risk.

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